Privacy policy

Effective date: February 25, 2026

PANZI-PET Kft.

Registered office: 1152 Budapest, Városkapu u. 6., Hungary

Website: www.diszalatuzlet.hu

Email: info@panzipet.hu

Tax number: 12197758-2-42

(hereinafter referred to as the “Data Controller”)

PANZI-PET Kft. is committed to protecting personal data and processes personal information in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and applicable Hungarian data protection laws.

1. Purpose of Data Processing

The website provides a contact form for communication purposes only.

Personal data is processed exclusively for the following purposes:

• Receiving inquiries

• Responding to messages

• Maintaining communication

The Company does not operate an online shop, does not send newsletters, does not perform profiling, and does not engage in marketing-related data processing.

2. Categories of Personal Data Processed

When using the contact form, the following personal data may be collected:

• Name

• Email address

• Phone number (if voluntarily provided)

• Message content

Providing personal data is voluntary. However, without this information, we may not be able to respond to your inquiry.

3. Legal Basis for Processing

The legal basis for data processing is:

The data subject’s voluntary consent

(Article 6(1)(a) GDPR)

Consent may be withdrawn at any time by contacting info@panzipet.hu. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

4. Data Retention Period

Personal data is retained:

• For a maximum of 12 months following the closure of the inquiry,

unless a longer retention period is required for the establishment, exercise, or defense of legal claims.

5. Access to Personal Data

Personal data is accessible only to authorized employees of PANZI-PET Kft.

Personal data will not be disclosed to third parties except:

• When required by law

• Upon request by competent authorities

6. Data Processor

The Company uses a hosting service provider to ensure the technical operation of the website. The hosting provider acts as a data processor and processes personal data only in accordance with the Data Controller’s instructions.

7. Data Security

The Data Controller implements appropriate technical and organizational measures to protect personal data against:

• Unauthorized access

• Alteration

• Disclosure

• Destruction or loss

Please note that data transmission over the internet cannot be guaranteed to be completely secure.

8. Cookies

The website does not use marketing or analytical cookies.

If strictly necessary technical cookies are used, they serve only to ensure proper website functionality.

9. Rights of the Data Subject

Under the GDPR, you have the right to:

• Request access to your personal data

• Request rectification of inaccurate data

• Request erasure of your data

• Request restriction of processing

• Object to processing

• Request data portability

Requests will be answered within 30 days.

10. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you may lodge a complaint with the Hungarian supervisory authority:

Nemzeti Adatvédelmi és Információszabadság Hatóság

Address: 1055 Budapest, Falk Miksa utca 9–11., Hungary

Mailing address: 1363 Budapest, Pf. 9., Hungary

Phone: +36 1 391 1400

Email: ugyfelszolgalat@naih.hu

Website: www.naih.hu

You also have the right to seek judicial remedy.

11. Amendments to This Policy

PANZI-PET Kft. reserves the right to amend this Privacy Policy. The amended version becomes effective upon publication on the website.